Since I don't mind telling 10 friends (or more) when a company does something that I don't like, I certainly don't mind telling 100's of people when a company does a GREAT job! The company that deserves this shout-out is Medley Electric in Rowan County. They recently installed a new heat pump for us and were fantastic to work with! If you live in, near, or around Rowan County and are in need of electrical/heat pump service, I highly recommend this company! I have not been asked (or paid) to give this shout-out . . . I'm just a very satisfied customer who appreciates honesty, reliability, good communication, and excellent customer service.